Office
LVS Arcade, Madhapur, 71, Jubilee Enclave, HITEC City, Hyderabad, Telangana 500081
Call Us
+91 7780 56 9930
+91 9494 788760
Open Hours
Monday – Friday: 9am – 6pm
Saturday: 10am — 2pm
Frequently Asked Questions .
The duration of a Zoho implementation varies based on the complexity and scope of the project. For smaller implementations with basic customizations, it may take a few weeks.
More extensive implementations that require significant customizations, integrations with other systems, and thorough testing can take several months. We work closely with you to define the project timeline and ensure a smooth and timely implementation process.
We primarily charge by project rather than hourly.
Our process involves getting your approval on project requirements before we send you a quote, ensuring you receive exactly what you need without budget surprises.
We also offer SLAs, with retainer prices varying based on the hours of availability and responsiveness required. For smaller projects, we provide a Statement of Work (SOW) to review before quoting. Larger projects include an upfront planning and design specification cost estimate, giving you a clear picture of your automation investment.
Absolutely! Once we implement your system, we provide a comprehensive walkthrough to ensure you and your team are comfortable with the new setup. We also provide a detailed user manual for future reference. Most of our services include complementary post-implementation support for 60-90 days.
And we offer monthly retainer packages through a Service Level Agreement (SLA) for ongoing assistance. Depending on your selected package, our experts are available on an hourly basis to address any assistance or queries you may have.
You will have a dedicated account manager who will look after your requirements. It is still likely however that this account manager will bring in other team members to contribute on issues where they have greater expertise.
Our development team operates primarily from Hyderabad, India, but we also have developers and consultants in Bangalore, Chennai and Mumbai.
Additionally, we have representatives and consultants in Houston, Texas. We have aligned our team in two shifts to accommodate clients from different time zones, including North America, Europe, and India, ensuring quick turnaround times.
We prefer to handle everything from our office and only travel to a client’s or prospect’s office if it’s absolutely necessary, as we charge separately for that.
After all, we specialize in process automation, digital transformation, and enabling remote work collaboration to bring efficiency and speed. If we ourselves are not aligned with these systems and remote meetings to collaborate, how can we do our job effectively?
